I gladly accept cancellations

Request a cancellation within: 12 hours of purchase

Email info@simplycreatedanddesigned.com

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How long will it take to get my refund?

Please allow up to 14 business days for processing all returns.

 

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

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The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders

• Perishable products (like food or flowers)

• Digital downloads

• Intimate items (for health/hygiene reasons)

• Items on sale

 

The items I purchased do not fit, can I exchange them?

You may return non-customized products in the original packaging within 14 days of purchase. I will refund you or provide you with a store credit to place a new order for the new size or style that you would like to purchase.

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The item I received is damaged or defective, what do I do?

If you received a defective product, please email me with your order number and a picture of the damaged item to info@simplycreatedanddesigned.com

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Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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